I took my 7yr old daughter there and the optometrist became agitated when she got scared to have her eyes dialated for the first time. He never explained to her what he was doing or tried to calm her fears.\r
A little over a week later, I still did not receive a call that my daughter's glasses were in for pick. I called to check the ETA of the glasses an I talked to a man that was very annoyed because he had to stop what he was doing to look for her glasses. He also scolded me for calling because it had not been 10 business days. Come to find out, her glasses were there and no one called. \r
2 days later, still NO call that her glasses were there waiting for pickup. So, I called again and went in to pick up her glasses.\r
I shared my disgust with one of the employees. I told her, after all this we are never coming back. She apologized and said, she will miss seeing my daughter. \r
We've been going there since last year. It's so sad to be treated so bad.\r
*Not a good place for children\r
*Customer Service is NOT top priority
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