The manager of this establishment needs to be fired. He is openly hostile towards his patrons when they complain of bad service. \r
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We received inordinately slow service (tables that came in after we did received their food 15 minutes before we did) and when we complained about it, the manager's response was, ""Well, it wasn't intentional,"" to which I said ""No one said it was intentional, it just wasn't acceptable."" He offered no apology or even excuses whatsoever. When my wife told the manager that the waitress said she would be right back with the hashbrowns for our order and instead she had run off and was taking another table's order, he then leaned towards her in an intentionally intimidating fashion and in a snide voice said ""clearly nothing is going to make you happy,"" (this conversation had lasted about 20 seconds at this point... hardly a point at which a manager should have exhausted his patience for an unhappy customer and was completely out of proportion to the level of our complaints.)\r
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At this point I am getting angry, but am still baffled by his insane behavior (the man is intentionally intimidating my wife), so I say ""that's it, you f*d up, we're leaving."" He then says ""What did you say???"" and now gets in my face (as if to provoke a physical confrontation) and I respond ""You f*d up, we're leaving"" and he says ""that's it, get out of MY restaurant."" to which I say, ""we already were and we won't be back."" We then proceed to leave the restaurant with him tailing us for absolutely no reason BECAUSE WE INITIATED THE LEAVING, NOT HIM, with him following along making a grand scene. I tell him he is being ridculous (as we enter the lobby from the dining room) and he threatens to call the cops. The whole exit out of the restaurant took less than 15 seconds from the table to the door and yet he is threatening to call the cops. \r
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I know how this sounds. It sounds like I'm leaving some critical piece of information out, but I'm not. The guy is a hothead, and not management material and supposedly he's the manager over the entire place (we called back later to see if we could find out his name and what his position is). I would avoid this place like the plague. \r
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