They should change the name to ""I hate NY Pizza & Pasta!"" We waited over an hour and a half for a delivery, which was certainly not worth minute. The chicken parm was cold and flavorless, the sauce was bland and waterery, the calamari resembled onion rings, they failed to include a pizza topping which we ordered and paid for on our 6-cut, and the food was cold. The worst part of it all, the total came to $31.25. For what?We called back to politely voice our disappointment, and the putz manager didn't even care. He didn't listen to a word, he asked like three times what happened. Then he follows it up with ""...well I made over 150 meals this week, and I didn't receive one complaint!"" He also said we would receive a $10 credit for our next order. Yeah okay! $31.25 for a simple order that sucked including a long wait and crappy customer service....I would recommend a frozen store bought D'Journo Pizza instead! At least you won't waste money and food!