The Windward Coastal Grille-Hyatt Regency Newport

This place is not to be believed. The view is one of the most beautiful in all of RI. The view from our room was so magnificent we ordered in instead more

Hotel on Goat Island with some of the best views of the bay and newport bridge. Stillwater Spa within the hotel is a must. more

Good hotel, the location is unique and really nice in that it's basically on its own on Goat Island, and plenty of rooms have great views of either the city or the harbor. The service is very friendly here, and the food options are OK. It's worth noting that the hotel has shuttle service back and forth to downtown, so you don't have to walk over the bridge from Goat Island or pay for parking beyond the hotel's rate. more

We reserved a room for my parents at the Hyatt as a special anniversary / birthday gift. The reservations were made for a king size bed / view room. We also instructed the hotel to put all charges on the credit card that was used to make the reservation. When my parents arrived, they informed them that the King beds were all booked...all that was left were two double beds without a view. Thank goodness my father said that the reservations were for a King suite and he put his foot down to not accept what they were offering. They proceeded with offering a double queen size bed and said that's all that was available. The bathroom was extremely disappointing. The only way to hold the water in the tub was by putting a towel down near the drain. To make matters worse, they put all the charges on my father's credit card (which they required when he checked in). The room was on the first floor near the front desk. This is hardly the setting that I was hoping for when this reservation was made. The place itself was pretty shot...very surprising that the "Hyatt" name is actually associated with this hotel. There was duct tape holding down the carpeting in the main area and to be quite honest, the furniture was on par with the lesser motels that you might consider when driving cross country...not exactly a romantic celebratory setting. The only thing the hotel has going for it is the scenery outside the window...which is something the hotel can't quite fork up. more

Wow! This is a Hyatt? The rooms were so dirty and the carpet was AWFUL! To the point of being gross. We wore our socks and shoes the whole time we stayed there. I went and got bathroom cleaner and cleaned the bathroom myself....the tub had rings and filth. If you are someone who uses the Concierge, Forget it at this hotel! She was very rude and no help at all. We were so insulted by her behavior and unfortunately there were many peopled lined up behind us to complain. Honestly, as much as we paid, we expected more. The amenities at this hotel a MINIMAL at best! Pros: Location, Parking Cons: Service, Cleanliness more