I just want to post in reference to Joanna S's comments.
I have used HRC and in particular Dr.Potter twice in 2008. I found that his nurse Lori was extremely easy to contact via email, and her emails were concise and thorough. I was an international patient, so this was extremely convenient. Lori also called when she said she was going to, and was very easy to talk to. Lori drove me back to my hotel after my transfer in cycle 2!!
Dr.Potter also placed me on the Long Lupron protocol for my first cycle, but in his defense, that is the 1st protocol used at almost every IVF center around the world. Very common. My 1st cycle also ended up with no transfer, which was related to the dose of stims I was given based an a great pre-cycle FSH. Nothing ANYBODY could have predicted on a young healthy female. I was by myself when I got the news on ET day. Dr.Potter hugged me, talked to me for a long time, consoled me, and was a true friend in a time when I was devestated. His compassion was amazi