We went for afternoon tea and first, it isn't cheap. Second, you get virtually no food and third, the food wasn't great. We had 8 people and they didn't even give us one of each pastry per person. The sandwiches were dry as though they had been sitting out for quite some time. The tea however was quite good.
Our table was not ready when we arrived for our reservation (we were on time). We had 2 babies with us and the manager was visibly annoyed and rude to us about it even though the place was practically empty. She further was annoyed that the adults didn't sit where she instructed us too and she let us know about it.
When we questioned something on our bill, she became visibly angry and shouted at me in the middle of the restaurant in front of my children. She then blocked my way to leave with her person. Classy.
My previous experience was great there but after this, there is no way I would go back.