I first began using HostRocket 8-9 years ago for hosting. Those web sites did not last, so my term with them lasted about a year or two.
When I started up another web site in December of 2002, I quickly switched to Host Rocket again the following May (2003). The pricing is very competitive, and the customer service/support team is extremely helpful. I receive very minimal server downtime, and should there be a problem I simply submit a support ticket, and the problem is solved within hours -- or even minutes! I recommend Host Rocket to everyone I know who is looking for hosting.