Both me and my family have been cared for at Bradley and the experience was wonderful every time. The staff are warm and caring. The ER wait was very short, and now they have an iPhone app to tell you how long the wait will be. I live in Southington, and have absolutely no reservations by going to Bradley for my health care needs. I have family that come from out of town (Newington and Berlin) to go to the ER at Bradley rather than wait hours at larger hospitals.