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Horizon Services Inc - 135 Reviews - 320 Century Blvd, Wilmington, DE - Plumbing Contractors Reviews - Phone (302) 762-1200
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Horizon Services Inc

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320 Century Blvd
Wilmington, DE 19808
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(302) 762-1200
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Horizon Services Inc - Wilmington, DE

Reviews

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Best

Profesional,polite and excellent work. Ryan Coffey worked on our heater and air conditioner and Tom Girone and his helper installed 3 new toilets, new sump pit with battery backup...

Worst

All reviews seem positive

Profesional,polite and excellent work 8/8/2011

Profesional,polite and excellent work. Ryan Coffey worked on our heater and air conditioner and Tom Girone and his helper installed 3 new toilets, new sump pit with battery backup. Also, Tom found leakey faucets front and back of bathtub, that required new tub and shower faucets. Water was leaking down to kitchen celling. more

Everything went well 8/4/2011

Professional, courteous technician. Everything went well, except that we were mistakenly charged for a job that was covered by our warranty. Eventually we got this straightened out, so everything is ok. more

Always friendly 8/2/2011

Customer service is great - always pleasant. The technicians are always friendly and take time to explain things. Have always been very pleased with Horizon and recommend you to others. more

We had a very good experience 7/28/2011

We had a very good experience with the Air Conditioner's annual service. Very pleasant young man. Had a situation with our heater and called Shellhorn & Hill - their Tech. mentioned an unwrapped pipe above the front of the heater and could drip onto the heater motor - he taped the area. more

the most satisfactory service experience I have ever had 7/25/2011

What started out as a sevice call to Horizon, turned out to be a thorough re-make of our powder room. This with my full approval as, Tim Kelly the tech, worked. It was probably the most satisfactory service experience I have ever had. A replcement toilet was found and delivered with lightining speed. more

Polite, professional 7/19/2011

Service was timely and your representative was great. Polite, professional and provided me with options so that I could choose the best service for me. more

Best workmanship 7/18/2011

Very satisfactory. Although we could have paid less for an AC and heating system, we had the peace of mind of knowing we were getting the best equipment and workmanship and dealing with a reputable company that stands behind its work. more

excellent work 7/13/2011

On time, explained what they were doing, excellent work, support their work well. more

Efficient and on-time 7/11/2011

Efficient and on-time. I'm confident every year that a complete inspection is conducted on my equipment. Thank you for you service. more

Outstanding 6/21/2011

We have had an incredible experience with Horizon and have numerous services provided in the last six weeks. Very professional process for service, and the service personnel have been outstanding. We will continue to use them in the future as well as recommend them to all of our friends more

Highly recommended to any homeowner 6/15/2011

Very un-eventful. Tech's always arrive on time, use shoe covers, explain services performed. They are very polite & professional. Have never had a bad experience in all the years we have been under contract with Horizon. It was also a very wise investment that has saved us money over the years. Highly recommended to any homeowner more

I have always had excellent service with Horizon 6/13/2011

I have always had excellent service with Horizon. If anything went wrong or I had a problem, it was taken care of promptly and professionally. more

Pleasant, helpful, and efficient 6/8/2011

From the cheerful ladies who answer your phones to the techs who fix my problems, everyone I have ever dealt with at Horizon has been pleasant, helpful, and efficient. Your company is a joy to do business with, and, even if a little more expensive than others, worth every penny. more

Would recommend 6/6/2011

Very good. Friendly, professinal staff & very helpful explaning the functions of the unit.Would recommend Horizon to everyone more

Our experiences with Horizon and the technicians that have visiting us over the past few months has been excellent 5/31/2011

Our experiences with Horizon and the technicians that have visiting us over the past few months has been excellent. We needed a new hot water heater, A/C unit, and plumbing pipes. Each time we had great service. more

Well represented 5/26/2011

I told Bob, the service employee, that from the first interview Horizon Services has been well represented by everyone associated with the business. more

They were terrific 5/24/2011

At the time of the video assessment (April 25, 2011), it was determined there were two major issues in our sewer line; the cast iron pipe was broken at the foundation and separated from the house, and there was a “belly” in the line as it moved toward the main sewer line under the street. Work began on April 28th. The Horizon team was great. Because the weather forecast was predicting severe storms, the team decided to first focus on “getting us flowing,” and replaced the pipe in the crawl space to the level of our first clean out. When the storms began, we had to reschedule a time for Horizon to complete the work. The team returned on May 3rd to complete the job. We can't say enough about the Horizon team who came to our home (Jim, Timmy, David, and Adam). They were terrific! more

Completely satisfied. 5/18/2011

Service man had complete knowledge of the system. Very personable - answered our questions. more

Your representatives were very personable and professional 5/16/2011

Your representatives were very personable and professional. I appreciated that they were not pushy in terms of trying to sell additional services though they did let me know what was available. more

Able to answer all my questions 5/13/2011

I am very satisfied with the service I have received from Horizon. The servicee man was polite and was able to answer all my questions. more
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Additional information

  • Hours:

    Mon 08:00 AM-07:00 PM;Tue 08:00 AM-07:00 PM;Wed 08:00 AM-07:00 PM;Thu 08:00 AM-07:00 PM;Fri 08:00 AM-07:00 PM
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