We travel for club basketball and stay many weekends at hotels across the state. I usually don't check reviews with Holiday Inns I book as I have had only a rare experience with any problems in cleanliness or service. I will say one positive, the service was excellent. Beyond that, the room smelled incrediby musty, was very small, the bathroom was so small only one person could stand in there and it had no fan which forced you to leave the door ajar to be able to stand the heat if you were showering. Because of that the room became even more sticky and hot. We had to turn our air down to 54 just to try to keep it cool. In fairness to the property I called down to the desk and they did send someone up to check it when we were gone to games that day. Unfortunately, no improvement when we returned. Toilet was difficult to flush and sheets felt damp just due to humidity inside. Very easy to hear outside noise in adjouning rooms along with in hallway. Was not a good experience for a Holiday Inn and I too am a priority club member. I think they have some work to do to update this facility. I would be hesitant to recommend this property to anyone. I heard numerous other complaints from our team and if we return to Des Moines next year for this tournament will definitely seek lodging somewhere else.
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