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Holiday Inn Express BRAINTREE - 2 Reviews - 190 Wood Road, Braintree, MA - Reception Centers Reviews - Phone (800) 345-8082

Holiday Inn Express BRAINTREE

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190 Wood Road
Braintree, MA 02184
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(800) 345-8082
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Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA
Holiday Inn Express BRAINTREE - Braintree, MA

Reviews

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Best

I was very impressed with the professional courtesy that the Manager Raj Patel showed. The staff was friendly and the room clean and comfortable. The continental breakfast area wa...

Worst

Please read the following email from the general manager. He does not value the customer.

Editorial review from Citysearch 11/5/2015

The good: comfortable beds & pillows, great AC (during an August heat-wave), clean-ish room and bathroom, okay breakfast choices, free wi-fi.\r \r The bad: roommate's cosmetics kit (looked like pill-box) was unzipped and rifled through (presumably looking for drugs). I had cash stolen from my purse, which could only have been taken by the cleaning staff. We brought this to the attention of the manager on duty when we checked out, and I then documented everything (including specific times and dates) via email within a week.\r \r I've now been in communication with management for nearly 3 months now, although they've ignored me for the past few weeks. At first, I was promised a refund of the stolen money, by more than one person.\r As of today, the refund has failed to materialize. I made my concerns known to IHG Care, and while that prompted a few more emails with hotel management, at this point it's plain they're not going to come forward and make things right, having suddenly cited a hotel policy that items left in room are not covered. Why not tell me that when I let them know about this in the beginning of August?\r \r So here's the thing! You get what you pay for. This is a cheap hotel for the area. I'm guessing the staff are not well paid. And if they get treated anything like the management treats clients, I can hardly blame them. But be very, very careful with your things. For the price we paid, I expected at the very least that our rooms would be a safe place to leave our belongings.\r \r The takeaway: this is a fine place to stay in the area IF, and only if, NOTHING goes wrong with your stay. If something goes wrong with your stay, specifically regarding a billing issue, you're completely on your own, and you can expect to be trapped in an infinity loop of phone calls and emails, which will never resolve in your favor.\r \r Note: I'd GLADLY remove this review if the hotel decides to make things right. Posting this was a last resort, after weeks of alternately being lied to and ignored. more

Affordable and clean 11/15/2011

I was very impressed with the professional courtesy that the Manager Raj Patel showed. The staff was friendly and the room clean and comfortable. The continental breakfast area was also clean and the food well prepared. . Pros: null Cons: null more

General Manager is horrible 5/28/2011

Please read the following email from the general manager. He does not value the customer. more
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Menu for Holiday Inn Express BRAINTREE




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Owner Message

  • IHG Rewards Club Members: Get better savings with YOUR RATE. Book hotels direct at holidayinnexpress.com for our lowest rates. You won't find these anywhere else. Braintree Hotel's Guests Love Historic Boston Setting Less than 15 miles south of downtown Boston and Boston - Logan International Airport (BOS), the Holiday Inn Express® Hotel Braintree enables convenient access to the country's historical epicenter. This location in Braintree places the hotel's patrons just off Route 93, near some of the nation's most famous attractions and prominent businesses. In addition to being close to the downtown Boston area, the hotel's property is only a short drive to local area attractions such as Formula 1 Racing Boston and the local area mall (South Shore Plaza). Guests find it easy to work on site thanks to free hotel-wide Wi-Fi access and a well-equipped Business Center with print and copy services. Boston highlights like Fenway Park and Gillette Stadium are also within a short distance of the hotel, so guests can plan to see the NFL's Patriots and MLB's Red Sox in action. The hotel's location in Braintree, Massachusetts is also close to historic sites like the John F. Kennedy Presidential Library & Museum and family favorites like Adams National Historic Park. The place to "Stay Smart" in greater Boston, this facility features fantastic amenities, from a free, hot Express Start Breakfast Bar to free Wi-Fi access throughout the hotel's accommodations, & be sure to take advantage of the on-site Fitness Center, too. There's even a free shuttle to select local attractions. Start planning your trip today!. You may find yourself feeling particularly smart for choosing to stay at Holiday Inn Express.® With nearly 2,000 locations worldwide,you'll find comfortable,inviting accommodations with just the right mix of services and amenities all at very affordable rates.

    Stay Smart.® Stay at Holiday Inn Express.

    With your comfort and convenience in mind:

    Still free. Now hot. Express Start® Breakfast Bar
    Our breakfast bar now features hot entrees as well as our exclusive cinnamon rolls and Smart Roast® Coffee.

    Simply Smart Bedding Collection
    Our bedding will have you waking up feeling refreshed and recharged.*

    Free High Speed Internet Access
    Enjoy free high-speed Internet access from your guest room. Our online concierge,eHost,is also available to assist with information about the hotel and the local area.

    Simply Smart® Guest Bathroom
    Featuring the Stay Smart® shower head by Kohler®.*

    IHG® Rewards
    Earn points toward free nights,airline miles,or merchandise on every qualifying stay.

    *Available at Holiday Inn Express hotels in North America only

Editorial

  • In Short
    This nationwide chain promises value-added amenities to its guests. King and two-queen guest rooms offer clock radios, hair dryers, shampoo, televisions with HBO or Showtime and...

  • 8/5/2008 Provided by Citysearch

Additional information

  • Hours:

    24 hrs
  • Payments:

    Master Card, Discover, Visa, American Express
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