Brought a litter of puppies here for their first shots. While the vet was very caring and nice, the information I got over the phone was deceptive. I asked about prices and if they would each get a "puppy pack" like my other vet gave last year. Well, the office visit was TWICE what I was told it was! And even though the girl on the phone said that yes, the pups would each get a puppy pack (first dose of HeartGuard, tag, coupon, etc), the vet said NOPE! I ended up purchasing the heartworm preventative (as well as flea preventative, which I planned to buy). If I were to ever go here again, I would have them fax the quote to me before my appointment. As for me, I'm going to stick with my honest vet practice in Enfield. Would have paid the same, but it wouldn't have been such a surprise. I guess that's what happens when you look to save a few bucks in this economy..