If you need help ASAP it has been my experience that Heritage Plumbing & Heating is always able to get a guy out quickly. If you AREN'T in a hurry, I suggest you shop around. They are extremely expensive! One example: I had a guy come out to fix my faucet that was leaking. I thought it was a simple washer issue, but it ended up that the faucet needed replacing OR I could pay a hefty fee for them to locate the part that was needed on my faucet (a faucet in which they don't carry), as well as the dispatch charge and labor (base price was $193 NOT including the $79 fee to locate the part). I also received a quote for a NEW faucet that THEY had in stock for $274, but oddly enough the price for them to install a faucet that I provide would be the same price $274. What did I do .... I paid the $44 dispatch charge, sent them on their way and called another local 1 truck plumber who was just as prompt with service, but $150 CHEAPER!!