We were promised by the salesperson that our stuff will arrive safely and he re-emphasized that the doors for my beautiful brand new stainless steel fridge will be takes off so that it doesn’t get scratched. He also stated that when accidents do happen which we understand that they do, that he has people he knows who can fix things so that his customers are satisfied. Unfortunately we believed him. My fridge was literally squeezed through the door to my old house. The doors were not taken off and all three doors were horribly scratches and dented. We called the company and were given the run around for 6 weeks now with no changes at all, no one to fix it or even look at it. In addition, my pedestal was not packed well which we were promised that everything that fragile will be crated so they assure that it doesn’t break, none of that happened. Things were shoved in boxes with paper around it. Of course not sufficient to cushion a very fragile pedestal, it was in pieces when they brought it out. Last on the list, one of the movers actually stated to us that a blanket that was put into one of the final boxes that actually belongs to my baby is very nice and looks expensive. Well that blanket was never found after that. I did unpack everything and the blanket is gone. Not only careless but thieves as well. Please reconsider before you use them. They might give you a cheaper price than a lot of the other companies to get you to go with them, but you will lose much more than the difference in price between this one and the more expensive moving company. My fridge alone was $4000 and to replace the doors on it, it will cost me $1200. I will never use this company again. I moved 4 times in the last 10 years and never had such a bad experience. Please be careful.
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