Henson Robinson Company

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3550 Great Northern Ave
Springfield, IL 62711

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(217) 544-8451
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Reviews
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Best

Kelly B. is a very knowledgeable HVAC technician. He is always very personable, & fully explains what he is going to do/has done. He also makes recommendations that are optional...

Worst

All reviews seem positive

Henson Robinson 12/6/2018

Jared W. performed the maintenance on our 3 furnaces today. He was polite, clean and efficient. We are usually very satisfied with the employees. more

Kelly B. 10/9/2018

Kelly B. is a very knowledgeable HVAC technician. He is always very personable, & fully explains what he is going to do/has done. He also makes recommendations that are optional that will improve the functionality of our HVAC systems, as well as what the approximate costs will be. Kelly is always prompt & arrives at the designated appointment time. Kelly is also extremely proficient at diagnosing potential problems, and existing issues that are causing problems. I would recommend Kelly to anyone who requires an excellent HVAC technician! more

Quick and dependable 7/23/2018

Sent someone out the same day event thought heatwave. Steve quickly analyzed the issue, which did not affect the actual air conditioning, but was a system generated email message. Replaced the circuit board within a few days. Nice the system warned of potential failure and fast response. more

spring checkup 7/18/2018

the tech showed up for the appointment on time after calling to announce he was on the way. his service was quick and he inspected the inside (fan, drains, connections and thermostat) and outside units and completely cleaned the outside unit. more

Phil Coady service 7/11/2018

Was very satisfied with his work. more

Jared Williamson provided excellent service 6/17/2018

Jared was professional and friendly. I definitely will request Jared should we have need for future service. more

Henson Robinson Company 6/8/2018

Steve is an excellent ambassador for Henson Robinson. He is polite, friendly and efficient. Always happy when he does our service/maintenance. more

Air Conditioning Maintenance 6/3/2018

Steve N from Henson Robinson Co.recently provided a thorough maintenance check on my central air conditioning unit. Steve has also provided maintenance on my gas boiler. He is very courteous and does a great job in checking for any issues that may be a problem in the future. more

Service Call 5/29/2018

Steve came in and was very professional and knowledgeable. Per the information I provided when he arrived, he was able to determine the root cause of the problem and fixed it immediately. Great Field Service person. more

Steve N service technician 5/26/2018

Prompt response to problem call. Unfortunately knew who I was due to earlier service calls. Courteous and professional. Explained situation, how it might be corrected. Checked unit, replaced part, tested to make sure it worked. Will use him for regular maintenance service. Highly recommended more

Air conditioner maintenance 5/24/2018

Kelly arrived on time and did a good job. more

Ryan M review 5/19/2018

Very friendly and worked diligently to find the problem. Very concerned with being neat and cleaning up any debris. Found additional and corrected it at the same time. A paper receipt would be nice for record keeping but that is not his fault as computer pad was used for signature. more

A/C service 5/17/2018

Steve was very professional and performed his job in a timely manner. He also explained options to help me save money on future upkeep and maintenance more

Ryan's Inspection 5/16/2018

Thank you for sending Ryan to do the annual inspection of my air conditioner. As usual, he did a very thorough job. He found a small problem, explained what was wrong in terms I could understand, then fixed it. I always appreciate Ryan's professionalism and expertise. more

the team installed a furnace and ac and a split in my sunroom 4/10/2018

Brett was a real hard worker. He took the time to set my setting on the thermostat and made sure that I knew how to program it. Great Job. more

Great fast service 4/3/2018

Arrived within 20 minutes of my call about a gas leak, Was professional and completed the job very quickly. more

Highly recommend Ryan 2/15/2018

I was incredibly impressed with Ryan. I would use Henson Robinson Company again in a heartbeat & I would recommend Ryan every time. I am extrememly happy with my service more

Service call 2/2/2018

Steve N was very professional. He called before he came and arrived at the scheduled time. He explained what issues he found with our furnace and what repairs needed to be done. He did a great job in less time than he previously had suggested. We are very pleased with the service. more

Service call follow-up 12/5/2017

Ryan was out this afternoon to follow-up with my request to check a piece of PVC pipe that was broken off my furnace. Ryan explained to me what the piece was and its function. He explained how it could be repaired and very efficiently replaced the broken tubing with a comparable piece. Ryan was very polite, knowledgeable and professional. Thank you, Ryan, for your service today, and thank you Joline for your understanding and lightning-speed assistance. You all are truly a remarkable team! more

Heating system service 11/8/2017

I would like to compliment Jared on the recent service work to our heating system. It began with a yearly check where he discovered some issues with the furnace. He explained the issues to me and showed me that they were covered under the manufacturer's warranty. Parts were ordered and a return visit scheduled to complete the repair. Jared was very knowledgeable on the necessary repairs and answered any questions that I had. The experience was top notch from beginning to end. more
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Owner Message
  • Henson Robinson Company is Central Illinois' most established commercial/ residential contractor, with nearly 150 years of experience. We haven't just survived during that time, we have thrived! Serving our clients for the Springfield and Decatur areas.

    We have an excellent reputation for quality workmanship and customer satisfaction. Our experience combined with our many different services mean we do just about everything:

    Some of our projects include:

    â?¢ Roofing
    â?¢ Architectural sheet metal
    â?¢ Heating and cooling ventilation
    â?¢ Plumbing,
    â?¢ Mechanical

    For your convenience we are open 24 hours a day. We are bonded and insured with great warranties and references available.

    Give Henson Robinson Company a call today and let us know what we can do for you!

    Carrier|Customizing|Design|Heating|Plumbing|Windows

Additional information
  • Hours: Mon-Fri 8am-5pm
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