On my 1 visit I I told the stylist what I wanted,and the haircut cute enough for me to walk out satisfied.On the 2 return,I was appointed to a stylist who did not listen to my instructions for my hair.She was distracted and cold,and said she'd ""spice up the haircut a little bit"".When the cut was finished,it was not what I asked for-much more""spicey""than we discussed.She did not turn me,so I could not see what she was doing in the back of my hair,& that ruined my hair.You can tell by the cut that she was able to do her job- the cut would be nice on someone else.It is not what I asked for,and not my taste.The manager said their policy does not allow reimbursements,& bent the rules by sending me a voucher for a free haircut @ my next visit; a waste of her time and my $50.
Pros: CLEAN, ATTRACTIVE, ONTIME
Cons: BAD LISTENERS, POOR POLICIES
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