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Heartland Chevrolet - 16 Reviews - 501 N State Route 291, Liberty, MO - Auto Parts Reviews - Phone (816) 781-3500
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Heartland Chevrolet

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501 N State Route 291
Liberty, MO 64068
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(816) 781-3500
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Reviews

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Best

Hello Everyone, Ken Ohler, at Heartland chevrolet treated me GREAT!! What an awesome dealership! I met the owner; Ken Ohler, who is an awesome person. Great customer servi...

Worst

I don't think I'll be doing business with this place again. The woman who answered the phone was really rude as was the service guy. Really bad attitudes up there!

Editorial review from Citysearch 12/4/2012

I had some fairly specific requirements and my sales guy at Heartland listened first then offered several ideas and options with me. That's the first time I've ever had a car salesman actually LISTEN before he tried to ramrod something down my throat. It was the BEST experience I've had at a dealership ever! more

Editorial review from Citysearch 11/17/2012

Best Chevy Dealer in Kansas City. I was looking to buy a used car as quickly as possible. The car I was driving had a clutch going out and numerous other problems and I was planning a long road trip in a few days. I originally visited Van Chevrolet and had problems from the very beginning. My experience with VAN ended quickly after one of their finance reps called and started harassing me at work, pressuring me to take a loan at 15.9% and said I was foolish if I thought I could find anything at a lower rate. They kept yanking me around with the loan and then with the car. I went to Van on a Thursday and I needed to drive home in a car by Saturday. Saturday morning and still haven't heard anything from them. My friend had a similar experience with Van and ended up going to Heartland and had a wonderful experience. She recommended me to Bill Kopp. She sent him an e-mail telling him about the experience I had so far, what I was looking for and what I could afford. He called me after work and we set up a time for me to come in Saturday morning. more

Editorial review from Citysearch 9/22/2012

Would NOT recommend this dealership for purchasing a vehicle, service OR body work. They are extremely rude and every time I have taken my car in to get serviced, which is every week (I just bought it 2 months ago from them) I get it back with another problem. I'm starting to think they are screwing with it so they have more work to do. NEVER AGAIN! more

Editorial review from Citysearch 7/17/2012

This place is awful. Do not take your car here for service. I brought my car to Heartland and they put the wrong parts on the car! I had to diagnose the problem, order and pay for the right parts. The warranty work is horrible and can not be trusted. The customer service is even worse. more

Heartland Chevrolet is Great! 8/17/2010

Hello Everyone, Ken Ohler, at Heartland chevrolet treated me GREAT!! What an awesome dealership! I met the owner; Ken Ohler, who is an awesome person. Great customer service! It has been YEARS since I have received such great service and from a CAR DEALERSHIP! WOW more

OMG I ran in to this Ken Ohler 5/3/2010

I was recently in the market for a new GM vehicle. While I was on vacation in the North East I decided to stop by a local GM dealership to see if I could get a better deal there rather then where I live. I came in to the dealership in Brattleboro vt. (sorry don't remember the name) they kinda refused to give me any info on pricing if I didn't test drive a vehicle in stock before hand. I instructed the sale woman that I didn't require a test drive because i currently own a Yukon and have already drove one back home. After about 20 mins or so a tall sales manager came to me trying to put some pretty lame sales tactics on me.... He stated his name was Ken Ohler and in our conversation he has just moved to the area from New Mexico.... Well more small talk incurred then I asked since he was the manger if I could please get his numbers on a Yukon in stock. At this point he told me no and I decided that a deal was not in the making. So my wife and I left and went on our way. As we were getting to our vehicle he came out and stopped us before getting into our vehicle. He explained tried to explain to me that they have a system in place and that I had to follow it to get what I wanted. I responded by telling him that it was not a big deal that we were on vacation and didn't think we were going to buy while on vacation anyways. At that point his voice started to raise and he seemed to get upset with that. He then stated to me in a loud voice so many people on the lot could hear him... WELL THANKS FOR WASTING OUR TIME TODAY! DON'T YOU HAVE SOMETHING BETTER TO DO THEN WASTE OUR TIME..... then walked off... I looked at my wife and we got into our vehicle and proceeded to the exit. As we were leaving he continued to yell other things to us thru the window. I couldn't make out most of the things he said... My conversation with my wife is I couldn't believe that just happened. We are from a city of 2 million + and we wouldn't get that type of treatment there... This was a town maybe 10-15,000.... Well this ""KEN OHLER"" guy must have really ran from Kansas if he has to hide in the North East.... Cons: he has a bad attitude more

RUDE 4/23/2010

I don't think I'll be doing business with this place again. The woman who answered the phone was really rude as was the service guy. Really bad attitudes up there! more

Watch out for these guys VERY OVER PRICED!!! Will ROB YOU! 5/19/2009

I CALLED FOR A QUATE AND THEY TOLD ME ONE NUMBER. 425 WOULD BE THE MAX FOR THE BLOWER MOTER AND LABOR. I AM IN A CONFERENCE AND THEY WILL CALL YOUR HOME NUMBER TO TRY AND GET A HOLD OF YOUR WIFE AND TELL HER ALL THESE OTHER THINGS NEED TO BE REPLACED WITH THE MOTOR AS WELL. TOTAL BILL JUST TO REPLACE BLOWER MOTOR. $547.23. CALLED CHRISTIAN BROTHERS JUST A COUPLE BLOCKS AWAY 221.80 PARTS AND LABOR. SO OVER 325 DOLLARS DIFFERENCE. more

Office W(?)itch is NOT a manager 10/15/2008

Jill Saunders is a liar! What are you talking about JILL SAUNDERS? YOU are the liar. Jeff Saunders is also a LIAR. Proven so by CHEVROLET!! A master tech who is a master fraud, a master liar. RESARCH, master techs incident reports. If you are a Chevrolet Dealer, BOTH Jeff and Jill have been proven liars from GMAC, Chevrolet, Chevrolet tech line, Motors holding and much more. Pros: NOT A THING Cons: JILL SAUNDERS JEFF SAUNDERS more

Great Staff/ Jill Saunders, Kevin, Deb 8/13/2008

Heartland Chevrolet is a great dealer. Check them out before go anywhere else. They have a great group of people and the best deals in town. My wife and I thank HEARTLAND CHEVROLET!! Pros: Staff/ Customer Service Cons: Done more

Mr Ken Ohler is a liar 8/13/2008

. Check it out people. The best thing that has happened at Heartland Chevy (Best dealer in town) is that he no longer works there. Pros: mr ken ohler does not work here Cons: staff more

Heartland Chevy 8/13/2008

Mr Ken Ohler AKA mrpotts Pros: Heartland Chevy Cons: mrpotts more

Heartland is the Best 8/13/2008

Wait you have it backwards. You must be a friend of Mr. Ohler. Get your facts straight. He was fired and ran out of town. No wait he ran out of town with his tail between his legs. Pros: Staff Cons: Past employee more

Come on people 7/5/2008

Consumers want to know details about the business, not somebodys personal vendetta against people who work there. Time to move on guys....... This is not what this site was intended for, I'm sure. Go away and get a life! more

Nice dealership in Liberty 3/19/2008

Very nice people, both in sales & service area. We got a good price for our trade-in so were able to afford the truck we hoped we'd get. Will definately recommend Heartland Chevrolet to my friends. Pros: New ownership soon Cons: gossip more

Ken Ohler is a GREAT car dealer. 3/18/2008

Mr. Ohler is Great!! He treated us great. We got a great deal on a wonderfull automobile. The sales staff did a good job and the service department has been wonderful. Thanks Ken Ohler for your help and respect. Pros: Ken Ohler more

Great place to buy a car!! 2/14/2008

Heartland Chevrolet is one of the best dealerships in the area. My wife & I have purchased several trucks over the years & have always come away happy. The employees seem to be dedicated to quality & will go the extra mile needed to make sure all customers are completely satisfied. Their prices & service can't be beat!! Pros: Excellent staff, good prices, good service more

Great People 1/9/2008

Ken Ohler, the owner is the best. Mr. Ohler went out of his way to help us. The service mgr. Kevin, is also outstanding. Send everyone to Ken Ohler. Pros: Ken Ohler and Kevin more

Ken Ohler, is GREAT!! Heartland Chev. is GREAT! 12/6/2007

Love these guys, they do GREAT business. Highly reccomend. I hope that Ken Ohler buys the place. Ken is a breath of fresh air. Office manager, Jill Saunders is a stupid b****. Pros: Ken Ohler Cons: Jill Saunders, office manager haha more

Poor Quality & Poor Customer Service 2/16/2007

Purchased a 2002 Corvette. Paid Cash & traded a used vehicle. 8 days after purchased, the vehicle's electrical system quit. Dealership suggested we trade out, however, when new management arrived, they stated my vet depreicated $8,000 in 3 months. The car has been in for repairs on and off for the past 4 months. I have emailed the owner, Mr Tedd Potts numerious times and he has yet to respond. The manager stated ""file a suit, my boss loves a good fight"". All we want was a vehichle that works. Ken, the Manager in training, who is the only person we could get a hold off, was of no help. He would never return phone calls, he would lie to us, he never once apologized and never followed up. If you want a vehicle that looks really good but doesn't run...Heartland Chevrolet is the place to buy. more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Visa, Discover, Master Card
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