My family and I have had excellent service from Hay's Heating for over 5 years. They provided a cost-competitve pricing and excellent annual maintenance support since the initial installation. I have recommended them to others with same postive results.\r
We initially had a new Maytag HVAC from another NC HVAC company, and they illegally undersized the unit plus had other unresolved HVAC reliability issues. After I took my case to the NC Attorney General's Consumer Protection Unit, this company agreed on a full refund. Hays Heating came in and installed brand new Trane units with duct work in 2 days. They brought 5 trucks in at the same time and worked extremely efficiently to install the units ASAP (this was during winter). It was like a whole brigade arriving to rescue my family :-) They also found other problems with the previous installation (like the HEPA filter was not part of the air duct flow), which I forwarded to the AG's office, and were corrected by Hays. So yes, I highly recommend them since they stand by their work!