We had this accountant do our taxes for about 5 years. Our first sign of trouble was when the IRS contacted us about our 2009 return and stated that because something had been done incorrectly, we owed $5,000 back to them--with interest. Strangely, Paul Hayden became completely unavailable to us upon learning his firm had made an error in our taxes. We moved to a different accounting firm this year, and upon review have since found errors in EVERY SINGLE tax return prepared for us by this firm. Not only do they screw everything up, they don t stand by their work. If it was possible to give them a negative number of stars, I would.