Hawkinson Kia

I HATED THE OVERALL SERVICE I RECEIVED FROM THE SALES STAFF AND THE MANAGERS AT HAWINKINSON NISSAN AND HAWKINSON KIA OVER THE COURSE OF THREE DAYS. I PAYED CASH FOR A 2009 NISSAN SENTRA THAT I NEEDED TO DRIVE TO WORK. THEY TOOK ME ON A SHORT ONE EXIT TEST DRIVE ON THE HIGHWAY. I WAS VERY ADDIMENT ABOUT THE CAR NEEDING TO BE VERY FUEL EFFICIENT AND DRIVE WELL. AFTER I BOUGHT THE CAR I DROVE IT TO WORK THE NEXT DAY ALL HIGHWAY. IT WAS NOT FUEL EFFICIENT, DID NOT HANDLE WELL, HAD SEVERAL BLIND SPOTS AND NO WAY TO ELEVATE THE SEAT TO SEE OVER THE FRONT END. I HAD TO PURCHASE A SEAT CUSHION AND I AM NOT SHORT. I BROUGHT THE CAR BACK THE NEXT BUSINESS DAY AND MY CHECK HAD NOT EVEN CLEARED YET. I WANTED TO BUY A BETTER CAR FROM THEM. THEY REFUSED AND IGNORED ME AND ADANDONED ME AFTER KISSING MY BUTT AND SHAKING MY HAND THE DAY BEFORE. I KNEW THEIR HANDS SHAKES WERE FAKE! THEY TOLD ME MY CAR WAS WORTH $5000.00 LESS AFTER ONE DAY AND I WOULD HAVE TO PAY $5000.00 PLUS ANOTHER $1500.00 IN TAXES AND FEES AGAIN. THEY TOLD ME THEY WOULD HAVE ME ARRESTED FOR A FELONY IF I STOPPED PAYMENT ON THE CHECK. THEY GAVE ME A TUBE OF PAINT AND TOLD ME TO FIX THE SCRATCHES ON THE CAR MYSELF AND THEY HAVE NOT REPAIRED THE BUMPER THAT WAS NOT LEVEL WITH THE REST OF THE CAR. THE MAINTENACE RECORDS ON THE CAR LOOKED GOOD ON CARFAX BUT THE CARS HANDELING DID NOT RELECT THAT. IT ALSO COST AND USED THE SAME AMOUNT OF GAS THAT MY OLD CAR USED TO DRIVE TO WORK. THE CAR IS NOT FUEL EFFICIENT LIKE THEY SAID OR THE MANUFACTOR'S LABEL SAID. THEY BLEW ME OFF ONCE I SIGNED THE BOTTOM LINE AND TRYED TO RIP ME OFF FOR ANOTHER $6000.00 TO GET A CAR ONE YEAR NEWER. I SAVED MY MONEY UP FOR YEARS TO PAY CASH FOR A NEW CAR AND WAS RIPPED OFF BY HAWKINSON NISSAN AND HAWKINSON KIA. THEY ARE VERY UNPROFESSIONAL! THERE WERE TWO SALES PEOPLE FIGHTING OVER MY COMMISSION BECAUSE THEY BOTH TOOK ME ON TEST DRIVES AND MADE THEIR ARGUMENT VERY OBVIOUS TO ME WHILE PLACING ME IN THE MIDDLE OF IT. BE SLOW TO SIGN THE BOTTOM LINE AT THIS DEALERSHIP. DON'T LET THEM PRESSURE YOU TO BUY THE CAR THE SAME DAY THE WAY THEY DID ME. I WISH I HAD FOLLOWED MY FIRST INSTINCT AND THOUGHT ABOUT THE SELL OVERNIGHT. EVERY TIME I GOT UP TO LEAVE THEY WOULD SAY WHAT CAN WE DO TO STOP YOU FROM WALKING OUT THE DOOR WITHOUT THIS CAR. I DON'T BELIEVE THESE OTHER REVIEWS ARE TOTALLY LEGITIMANT BECAUSE THEY ASKED ME TO WRITE ONE WHILE I WAS STILL AT THE DEALERSHIP WITH THE SALES PERSON STANDIND RIGHT OVER ME. THEY TYPE THE FIVE STARS IN THERE FOR THE CUSTOMERS BECAUSE THAT'S WHAT THEY ATTEMPTED TO DO TO ME AND I HAVE A WITNESS THAT SAW THEM DO IT. BASED ON THE WAY I WAS TREATED OVER THE COURSE OF THREE DAYS HAWKINSON NISSAN AND HAWKINSON KIA SUCKS! I WILL NEVER DO BUSINESS WITH THEM AGAIN AND I WILL NEVER RECOMMEND ANY OF MY MANY FRIENDS AND FAMILY MEMBERS TO THEM! I GOT RIPPED OFF BIG TIME! THEY ARE VISCIOUS AND RUTHLESS! THEY WILL TELL YOU ANYTHING TO MAKE A SALE AND TREAT YOU LIKE SOME BAD SMELLING GARBAGE ONCE YOU SIGN THE BOTTOM LINE! IF THEY DON'T FIX MY CAR LIKE THEY SAID THEY WOULD IN WRITING I AM GOING TO FILE A COMPLAINT WITH THE BETTER BUSINESS BUREAU! I AM SURE THEY APPEAR NICE UNTIL YOU WANT TO EXCHANGE OR RETURN A BAD CAR THAT WAS MISREPRESENTED! more

My husband and I drove all the way out to Hawkinson Nissan from Woodridge because they had what we wanted in stock....and I'm glad we did because they were up front about everything. Most dealerships try to switch things up when you come from a distance, but these guys were true to their word and the offer they made over the phone. And my sales person Adam Kern was very thorough in presenting the Murano, even though we had already driven one at another dealership...good thing too because he showed us alot about the navigation system we knew nothing about. Great place to do business. more

Good people to deal with, fair as well. Very knowledgable and was completely honest from the get go. Dealt with Tim and steve. Highly recommend more

Good people to deal with, fair as well. Very knowledgable and was completely honest from the get go. Dealt with Tim and steve. Highly recommend more

Was shopping for maximas and was extremely impressed by the help I got from rosa on the phone and steve when i got in the dealership. Took the time to find exactly what I needed and worked out a great deal for me that was over $100 less a month than I was expecting. more

Seen a vehicle online on the hawkinson website and called and inquired. I wanted to see the vehicle in more detail but was a long ways away so it wasn't real easy for me. I called and Steve Shubert took a detailed video inside and out of the vehicle and showed me everything I wanted. This kind of going above and beyond is what customer service is all about. He then proceeded to call and answer every single one of my questions and was very helpful. I greatly appreciate all the help that I received from Hawkinson Nissan and Steve Shubert, I wish all car dealerships could be like this. more

Was refered to Hawkinson by a co-worker. I was refered to Steve Shubert who provided excellent help and service. Bought an Altima and the experience was very pain free and easy. more

Go to church with an employee from here and was referred to Steve Shubert. He was 100% open and honest about everything and made a very pleasurable car buying experience. Gave me a great price up front and gave a lot of bonus things that no other place I have heard of offering before. Buy your next car here more

Was in the market for a new nissan versa. They had a demo I wasnt interested in but they gave me a really great price on a new one. I got a new one for the same price of the demo. They did everything they could to work with me and help me out. Steve and Tim really came through big for me! more

my experience at hawkinson was great, my sales person adam kern was very polite by helping me walk through the icy parking lot and he held the door open for me...a true gentleman. he worked with me during the purchasing process and made it a stress free experience for me. i was just looking but i ended up buying a brand new 2012 altima due to the dealership's great service more

had a nissan quest that got stolen, went to hawkinson nissan to buy a new one and got the deal of a lifetime from steve shubert. great job hawkinson more

I knew steve shubert before going to hawkinson so went in there just to see him. He gave me a great deal and will be sending anyone I know over to him. If you go to hawkinson, ask for steve. he will take care of you and give you a great deal more

User Rating: 5 out of 5 stars more

Thank you Hawkinson for all your help. I worked for almost a month on a deal with steve and was really pleased with how everyone at hawkinson treated me. the sales managers are all easy to work with and I was given a great price. I am definitely happy I went to hawkinson more

Shopped online for a new rogue and got quotes from 9 different dealerships all competing to earn my business. Got the lowest price and most incentives from Hawkinson Nissan. On top of that I was treated phenominally when I arrived. Steve went above and beyond to explain everything to me and make sure to find exactly what I was looking for. A+ dealership more

Me and my husband just traded our 2009 Altima for a 2012 Altima. We have been long time Nissan fans, they really do make the best vehicles. We have been coming to Hawkinson for awhile as well. Hawkinson is very helpful and fair and I have always had good experiences with their service department. Steve was our sales guy, he made sure to get us the best deal and was very knowledgable. more

Just bought a 2012 Altima from Steve Shubert. We bought our previous vehicle from hawkinson as well, great place to do business with. Before this we had an altima as well, very well made automobiles. more

Was shopping around for a rogue for a long time and got the best deal and service from Hawkinson Nissan. Not only was their price amazing, but they also give free tires for life, 300,000 mile engine warranty free and a 24/7 helpline. Great service, ask for Steve. more

We just bought another vehicle from hawkinson nissan... We havent had a great experience at any other car dealer in the past and we will continue to bring all of our business to hawkinson in the future.. Nick Francione did a Great job taking care of us and we got a great deal... Dont waste your time at any other dealer... more

Just bought a new versa at hawkinson nissan and I want to tell the world... This is the best place in the world to buy a car! Great experience with nick francione and a great deal... will buy all of my cars in the future from them.,.. more