Harper Jeep Ram Chrysler Dodge

3.0
2 reviews
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id: 27727799
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3033 Alcoa Hwy
Alcoa, TN 37701

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(865) 888-0695
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Best

I woke up one morning to a dead car, would not start at all, or jump off with my husbands cables. We towed it to Rice. I worried all day that I would be looking at a $800.00 repa...

Worst

I took a truck in to rice chrysler for service that was under warranty an got a big bill in ruturn an still truck was not fixed. The truck has been there four different times for ...

ripped off at rice chrysler alcoa hwy 2/9/2011

I took a truck in to rice chrysler for service that was under warranty an got a big bill in ruturn an still truck was not fixed. The truck has been there four different times for the same problem an still not fixed . All they do at rice chrysler is change parts an hope they get it right ! They put stuff on my truck that didnt even need to be put on there an charged it to my warranty. more
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excellent dealership 5/25/2006

I woke up one morning to a dead car, would not start at all, or jump off with my husbands cables. We towed it to Rice. I worried all day that I would be looking at a $800.00 repair.\r Rice service mgr called me at 2:00 to tell me that I could pick the van up, it was ready. I cringed as I asked the price. They said $39.00. I was stunned! They told me that I only had a lose wire. Since then, I have used them many times. \r Rice Chrysler goes out of their way to see that their customers are pleased . I recently bought a new van, & guess where I bought it??? PROS: Excellent Dealership, very, very good service department CONS: none more
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