Went in to get my taxes amended after regular tax season and when walking to the counter there was no one in sight. I waited for a few minutes (while hearing people talk in the background and the door open alarm going off) until I finally saw a few employees who made eye contact and darted back to their desks. After 10-15 minutes of waiting I finally loudly said ""HELLO CAN SOMEONE HELP ME?"", When finally a disgruntle employee came over to ask, bothered, what did I need?\r
I would not recommend this location due to lack of customer service.