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Gymboree Play & Music - 2 Reviews - 17625 NE 65th St, Redmond, WA - Baby Accessories & Services Reviews - Phone (425) 861-1159

Gymboree Play & Music

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17625 NE 65th St
Redmond, WA 98052
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(425) 861-1159
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Reviews

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Best

I think this is a great program for very young babies to kids up to 4 years old. The Gymboree Play location is in Redmond Town Center. They have colorful mats and toys and safe,...

Worst

I purchased a Gold Membership in 2/09 and renewed in 2/10 for another year. First year I used a M/C, 2nd year I used a Visa debit. Was not intending to renew in Feb. of 2011. I ha...

Shady business practices! 2/25/2011

I purchased a Gold Membership in 2/09 and renewed in 2/10 for another year. First year I used a M/C, 2nd year I used a Visa debit. Was not intending to renew in Feb. of 2011. I happened to check my Chase Visa on 2/24 to my surprise, they automatically charged it $746.25. The only reason they had this card on file is because I bought a $5 bottle of bubbles last month. According to them, I didn't initial the cancellation on the original 2009 document, therefore they auto-renewed my yearly membership. Nowhere on that document does it state they will auto renew, it implies it by stating you have to cancel 1 week prior to the 12 week billing cycle and no refunds. I did not authorize for auto payments. This is borderline criminal! The refuse to refund stating I signed a contract. If you saw this piece of paper, it is not a contract! They have a mastercard on the original document listed anyway. My Visa is going to dispute the charge and I closed the account. What a hassle. To top it off, in Nov of 2009, my then 16 month old followed me to the bathroom from the play floor and when I came out to shut the door, she slipped her hand in the hinge side and her index and thumb tips were almost completely severed. We did not pursue legal action because we considered it an accident. After surgery and $3k out of pocket expenses, we were relieved that the best pediatric hand surgeon in the area as able to save her fingers. I recommended a hinge guard to the door to avoid this from happening again. To this date, no hinge guard is on the door. Very shady business! They also did this to a friend of mine & she signed the cancellation, but didn't initial the the cancellation on the so-called "contract." She didn't fight it because she had just given birth to her 2nd child and didn't have the energy. The manager basically told me, I signed the contract! Wish I could post the so-called contract online; wouldn't hold up in court. more

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Gymboree Play and Music 4/4/2006

I think this is a great program for very young babies to kids up to 4 years old. The Gymboree Play location is in Redmond Town Center. They have colorful mats and toys and safe, wooden jungle-gym type equipment. There is lots of singing (just hope you get a teacher with a good voice) and interaction with the children. It gives kids a chance to get familiar with music and movement and all of this is done in a safe environment. The classes are not super-cheap but the cost is comparable to other similar programs in the area. They also host birthday parties which are a lot of fun. more
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