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Gwinnett Place Lincoln

4.8
143 reviews
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id: 73513
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3230 Satellite Boulevard
Duluth, GA 30096

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(678) 823-7999
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Lincoln Mercury Dealer

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Reviews
( 136 )
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( 5 )

Best

I am moved to write this because of the excellent customer service I received from your staff yesterday. The entire experience was personable, professional, and positive. I love...

Worst

I bought Fords Transits. Was told they will add only $3500 package deal to the price but no sales. It was honest. Once we reviewed the car online, since none was in stock. Car pro...

Frank was amazing 10/15/2010

I am writing to compliment one of your employees, Frank Mercardante. This in itself is a credit to Frank because I am not an easy person to please. Additional proof of this may be obtained from my barber, doctor, landscaper, neighbors and children. If you have seen the movie Gran Torino, then you have some idea of the many traits lacking from my personality. In any case last Thursday, June 25th, my wife and I purchased a 2009 Ford Escape from your dealership. Frank was our sales person and in spite of his heroic efforts this sale almost did not happen. However, the obstacles were overcome, and because of Frank's diligent efforts and persistence, the deal was consummated. more
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great job to everyone 10/7/2010

Great job to everyone at this dealership. Everyone so friendly and nice. Thanks!!! more
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best experience 10/5/2010

My sales person was excellent, he was attentive and customer service focused. He took care of everything for me and made my experience so easy@ This was my fourth Mustang GT purchase from Gwinnett Ford though and I will buy again from Gwinnett Ford! It was by far the best experience of all my purchases. more
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Andrew was terrific 9/30/2010

Salesman Andrew was terrific in finding the car we wanted. Sales Manager dale did an excellent job making sure we were satisfied and expiditing the closing and Sync instructions because of a time constraint on my part. The lady who helped with the instructions on sync-forgot her name but she was pregnant, did a excellent job. Need a refresher course by the way because its too complicated. more
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Best car buying experience 9/22/2010

What a super experience-the salesperson was great. The finance department was great. This was our best car buying experience by far. Thanks. WB more
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i will be back 9/16/2010

The young lady who set up my bluetooth was very friendly, very informative and very helpful. She had a great personality and is like the "frosting on the cake" so to speak. I am sorry I can't remember her name. I will be back to your dealership. more
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Great staff 9/2/2010

I worked with Frank who was not only friendly, but informative and best of all he listened to me. He responded quickly to my emails and to my telephone calls before I even got to the dealership. Dustin worked with me in the finance department and I was ready for the "standard pitch" to sell me everything I didn't need or want and Dustin was the exact opposite. more
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great dealership 8/31/2010

I have purchased several new cars and the entire experience at Gwinnett Place Ford was the best I have ever had. more
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Great place to shop for a ford 8/30/2010

We went to 4 other ford dealerships and left them before coming to Gwinnett. They gave us upfront price and stuck to it. A special thanks to Rene who set up my telephone and explained some stuff to me that I had on my previous car and didn't have a clue what it was for. more
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GREAT CUSTOMER SERVICE 8/27/2010

From the time i drove into the parking to the finance department I recieved excellent customer service. Cory M. Was extremely professional, polite and was very versatile on all product that I inquired about. Cory's manager was very professional when explaining associated cost of the different vehicles and searching for the perfect vehicle for me. Dustin-the Finance manager was dressed very professionally, took his time and explained the various plans under the Execu-Care program. This was very beneficial and helpful in my decision making. Overall, my car buying experience at Gwinnett Ford was exceptional! more
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Best customer service 8/19/2010

Frank was a top salesman & he would do anything to make us feel this way. We were introduced to every person in the office and was impressed with all of them. This was the best car buying experience we have. Thanks to everyone. Carolyn C. more
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treated very well 8/17/2010

I couldn't have been happier spending my money & getting the quality of a lincoln & with the special treatment my daughter & I recieved at the dealership. We actually had a ball trying this car. We were treated like we were the only person in the world. more
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Great experience with them 8/17/2010

The staff at Gwinnett Place Ford are Great. From the moment we walked in till the moment we left, my husband and I felt welcomed. Your entire sales team was attentive and accommodating! Several days later I received a follow up call from Frank. I was impressed! Thank you for a wonderful experience. We look foward to our next purchase. The clark family more
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Great! 8/12/2010

The sales manager dell browning and Finance manager really worked with us and our situation, to assure we were comfortable with our monthly payments. more
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beyond the call of duty 8/9/2010

went beyond the call of duty to help us into a vehicle we really wanted, the new Ford Edge. more
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first ford 8/5/2010

This is the first ford I have ever bought and I feel as I have made an excellent choice. more
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very proud owner 8/3/2010

was very clear on explaining everything as he went over the contract with me. It was a smooth transaction and not at all any pressure or stress during the financial end of the deal . Mr. Frank M. was right there to make sure i was completely satisfied with my vehicle and understood all the functions of my new Escape. I love my new ford excape and feel proud to be an owner of an American made vehicle!! more
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i love my new escape 7/27/2010

I want to thank Mr. A. Martinez for working so diligently to get the finances where it needed to be for me to get into my new Ford Escape. Also, Dell, who took the time to take my calls and answer my questions as well. more
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very refreshing 7/23/2010

It is refreshing to get the "royal treatment" from a car dealership. Your salesman, Frank Mercardante was superb! He went beyond the call of duty to assist me with the purchase of my new Ford Focus! His prfessionalistm, knowledge of the prodcut and most important to me his patients was first class!. I have already recommended Frank M. and Gwinnett Place Ford to my friends. Thank you again for everything- Olga M. more
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Thank you 7/20/2010

We walked away fro a deal almost two weeks ago, however your folks continued to call asking what could be done to make the deal happen. This is more than any other dealership we've ever worked with. Because your employees took the time to follow up and worked hard to ensure our happiness, we decided to come back, give it another shot and close the deal. we will definitely refer our friends and family to Gwinnett Place Ford and Frank C. for their future automobile purchases.-Christine M. more
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Owner Message

  • Gwinnett Place Lincoln is your premier source of new and used Lincoln cars for sale in the Atlanta metro area. At our car dealership, you'll find the latest Lincoln models, like the Lincoln Navigator and Lincoln MKT, as well as a variety of pre-inspected used cars, hatchbacks, trucks, vans and SUVs from other vehicle manufacturers. Along with being a premier seller of new and used cars, we're also proud to provide auto repair at our Lincoln service center. From car sales to service, OEM Lincoln parts, accessories and more, Gwinnett Place Lincoln is your premier resource for automotive luxury. Visit our car dealership to browse our luxury assortment of cars and SUVs or schedule an appointment online now for your next vehicle service.

Additional information
  • Hours: sunday: 00:00-18:00, monday: 09:00-20:00, tuesday: 09:00-20:00, wednesday: 09:00-20:00, thursday: 09:00-20:00, friday: 09:00-20:00, saturday: 09:00-20:00
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