we have taken both of our daughters to this office since they were born. the office and staff are very welcoming. nice waiting area with lots of books and toys. sometimes longer waiting times because they have lots of patients. But when either of my daughters were really sick we have never had a problem of getting an inbetween appointment or have never been turned away when we just showed up without appointment.
The doctor is great too. She really takes her time to talk to the kids and examine them carefully. I totally trust this doctor and would recommend her practice to everyone.