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Great Expressions Dental Ctr - 3 Reviews - 331 Arcado Rd NW, Lilburn, GA - Dentists Reviews - Phone (770) 923-1814
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Great Expressions Dental Ctr

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331 Arcado Rd NW
Lilburn, GA 30047
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(770) 923-1814
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Reviews

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Best

Wonderful and friendly staff and Doctor! Took the time to explain what I needed with good fees! I would recommend.

Worst

The first appointment for my daughter lasted over 3 hours, and they left her sitting in the room by herself. I thought they forgot about her. Her teeth were not even cleaned that ...

Editorial review from Citysearch 9/17/2013

It may be called ""Great Expressions"" but please don't walk in with great expectations. I was forced to go to this dentist as my insurance was about to end and this place was the only one in a 30 mile radius that I could get an appointment and a lot of work done on the same day; I should have taken this as a sign, but alas.\r \r It starts when you walk in the door. The décor is reminiscent of a funeral home. There is the business office manager, slamming the phone down every time she gets off the phone with an upset former patient/victim yelling at the other staff about what an (expletive) this person is, using the patients' first and last name, violating HIPAA, and yelling at other staff members. During my visit I saw one person running down the hallway nearly in tears and heard 2 staff members talking about how they had to ""get the (expletive) out of here. \r \r Then the true horrors begin. The doctor ""forgot"" that he'd not used local anesthetic before giving me the needle to the mouth, despite me nearly pushing him off of me, he makes weird sexual innuendos to his pitiful assistant whom dutifully apologizes for him not giving me local before the needle and for his awkwardness every time he walks out of the room, left one quarter of a tooth that was supposed to be extracted in which later had to be removed, dumped filling all down my throat, and left an abrasion from an instrument that ran the entire length of the roof of my mouth which was due to carelessness because he was more focused on watching the TV in the corner of the exam room. \r \r I advised that I had insurance and was willing to pay $500 extra, no more. After it was all over, the lovely business office lady told me that ""I didn't quite calculate it right"" and I owed an extra $35. No big deal. 5 months later I get a bill for over $140. I called to inquire. The same HIPAA violating nightmare business manager picked up the phone. She said, and I quote ""I fax a simple verification of your benefits but if it says something vague on it, we don't call for any clarification because that's not my job"". A business office manager who doesn't verify benefits!? Okay then. She was rude, unprofessional, and clearly not interested in resolving any issue. These people should only be working on cadavers because live humans are clearly too much for them to adequately care for. more

Impressed 9/23/2010

Wonderful and friendly staff and Doctor! Took the time to explain what I needed with good fees! I would recommend. more

Awful, do not take your children here! 11/24/2008

The first appointment for my daughter lasted over 3 hours, and they left her sitting in the room by herself. I thought they forgot about her. Her teeth were not even cleaned that day! The next appointment for her cleaning was delayed by 30 minutes, and then they tried to get me to do a cancer screening not covered by my insurance ($30 on my 10 year old), and told me if I didn't do it, they would dismiss me as a patient! Needless to say, we are never going back here! more

Great Dentists 6/10/2005

There are some very nice people here that really want everyone to feel comfortable and good. I had to go here onece and they really did a great job on cleaning my teeth. It didn't hurt at all and they were very gentle on my teeth. Sometimes at other dentist I would feel pain but here I didn't feel one bit of pain at all. more
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Great Expressions Dental Centers go beyond dental services to provide top of the line patient care for you and your family.

Owner Message

  • Great Expressions Dental Centers provides access to affordable dental care without sacrificing quality or convenience. Our talented and dedicated doctors and staff put the patients needs first because our patients rely on us to improve their oral health and we deliver it; one smile at a time. Choosing a neighborhood dental office is an important decision. Great Expressions Dental Centers has been a leader in providing preventive dental care, orthodontics, surgery, and cosmetic dentistry to the communities we serve. We are consistently recognized for our contributions to improving oral health care through quality and safety initiatives, affordable dental care services, patient convenience and more.. Cleanings and Examinations,Crowns/Bridges,Dentures/Partials,Extractions,Fillings,Root Canals,Veneers,Whitening,Root Canals,Peridontal Treatment/Therapy,Dental Implants,Extractions,Comprehensive Specialty Care for Children,Interceptive and Comprehensive Care.

Additional information

  • Hours:

    Mon 11am-7pm ; Tue 8am-5pm ; Wed 7am-4pm ; Thu 8am-5pm ; Fri 7am-2pm ; Sat 8am-1pm ; Sun Closed
  • Payments:

    Master Card, Visa, American Express, Discover
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