I used to love this place!! Used to... the other week I was there twice. They got this great new special going on with a pizza and a pop for like 5 bucks. So me and 2 co workers went for lunch. Our food came to the table cold and the server taking our order was sweating and didn't look like she should be bothered. I did not see any other staff except there was a cook I saw from time to time seating tables. Even with the cold pizza my experience was still good enough to cut them some slack, since their cold pizza is better than hot pizza elsewhere. On Friday night of the same week I took my sister and her husband out. They were so happy to be out and have a sitter. We were about half way through our dinner when we hear some female in the back screaming at the top of her lungs ""Who is the retard? Who is the retard?"" I looked at the server and he just shrugged. My friends were fortunate that they could have a sitter there to watch their mentally disabled 4 year old girl - glad they got to hear her ridiculed during their nice night out. Skip this place on your next night out, if you want their pizza order it - as long as it doesn't get lost as stated below.