The previous review was surprising in that I have never seen Goldcrafter's as simply a jewelry store that does minor repairs. The owner has bent over backwards to assist us several times in making one of a kind pieces. I believe his interest is truly in the crafting of the gold, versus just the selling of a piece of jewelry. I am currently working on a very unique Circle of Love pendant and have consulted with many "jewelers" but know the best work and best deal will be found through this craftsman at Goldcrafters. Go in and consult with him sometime and I think you'll agree that he sure knows his stuff and is definitely willing to work with you and your ideas. I have rated the place with 4 stars only because I believe the business could be handled in a more organized and timely fashion.