I called Jared Goff wanting help to file a trademark. I had never done this and did not know anything about it when I called. Jared talked on the phone with me for over a half hour explaining and answering my questions. He never acted annoyed or impatient if I did not understand or needed further explanation. Once we began the process, he was always very quick to respond or follow up with me through it all. I can not think of a single complaint and I would recommend Jared Goff to anyone needing these services.