Dr. Glassman and his staff are great. We have always received a same day appointment for those unexpected illnesses. I don't recall ever having to wait longer than 10 minutes upon arriving. The office and examination rooms are very clean and welcoming, especially for the kids. Each room is equipped with toys and books. Whether you see Dr. Glassman or his nurse practitioner, they always take the time to make your child feel comfortable and give you plenty of time to ask any questions you might have. You are also sent home with information about stages of developments, immunization information and safety information after any well-check.