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Gillece Plumbing Htg Cooling - 21 Reviews - 3347 Industrial Blvd, Pittsburgh, PA - Heating, Ventilating & Air Conditioning Equip Reviews - Phone (412) 366-8483

Gillece Plumbing Htg Cooling

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3347 Industrial Blvd
Pittsburgh, PA 15210
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(412) 366-8483
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Reviews

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Best

We had a sewer line problem. The plumber was helpful and quickly handled the job for a great price. He also was helpful in a general question on my boiler and was not just trying ...

Worst

Having the same reviews positive reviews posted on all 5 Gillece locations is highly suspicious. They read like TV scripts for a Gillece commercial. The truth is they have bad r...

Editorial review from Citysearch 10/27/2012

They gave my mother an estimate for 5,400.00 to just replace a 10 foot gas line in the basement that was easy to access and 5 fittings. A REAL plumber came out and charged 800.00 plus he is fixing other things like the water tank valve and water regulator. dont call Gillece !!! rip off more

Editorial review from Citysearch 10/2/2012

This company over-charges like crazy. Try anywhere else for a better price. more

Warning: Positive reviews possibly paid for by Gillece 2/14/2012

Having the same reviews positive reviews posted on all 5 Gillece locations is highly suspicious. They read like TV scripts for a Gillece commercial. The truth is they have bad ratings on both the BBB and Angieslist. They rip people off by thousands of dollars. Don't call these people. A big marketing budget doesn't equal credibility! more

Pleasant experience with an unpleasant problem! 4/30/2011

It's never a good day when you've got water streaming through your kitchen ceiling. Gillece to the rescue. Steve from Gillece was very confident in his diagnosis and repair of the problem, and it turned out he was right. He worked diligently all day to cut the ceiling open, remove the broken pipes and replace them. He thoroughly masked the area off to avoid any more damage. When he was done he actually scrubbed my kitchen floor clean. Pleasant experience overall. Cost was more than I expected but they did have to return to get it inspected the next day, so I am sure that the job was done right. more

Class Act - Very Professional 11/9/2010

This is a class act, very professional, prompt, clean cut and they do nice work but... they're really expensive! I had two hours of work done (replacing a crawlspace turnoff, a dripping shower, and a broken line to an outside line. It came to over $500 when it was probably only $150 in parts). They did do a great job of confirming appointments, sending via e-mail a confirmation of service call, and following up but shop around and you can probably find somebody to do the job for less. They did show up within a few hours of setting the appointment and they did give me the quote up front, so it's my own fault for agreeing to the work. more

Quick & helpful 8/6/2010

We had a sewer line problem. The plumber was helpful and quickly handled the job for a great price. He also was helpful in a general question on my boiler and was not just trying to charge me more for things we did not need.? more

Great 4/9/2010

Great experience with this company. Good service and reasonable. Called Gillece last Friday to come check our air conditioner. We tried to start our central air for the first time this year and it didn?t work. Glad we got this done early, now we are good for the year! Pros: great service more

Why do so many reviews sound like ads? 3/23/2010

Why do all of their many negative ads read like they were written by real people, but the positive ads sound like they are expertly written to include details about their latest special and a nice story about emergency service or treating seniors well? I highly doubt that these are real reviews based on how many bad reviews are out there on other sites and complaints to the BBB against them. They tried to rip me off for thousands, buyer beware and do more research! Pros: Creative marketing sucks you in Cons: Rip offs, high prices, scams, threats more

Honest and Dedicated Employees 2/21/2010

I had a very serious problem with my furnace. My carbon monoxide detector was going off in the middle of the night last Tuesday night. I immedoiately called 911 and the fire department was out in within ten minutes (Thank you South Baldwin VFD). The fire department was able to determine that the problem was with my furnace and they shut it off. I was relieved to know that my home was now safe, but now I needed to get my furnace repaired before I could have heat in my home. I called the company that had performed a tune-up on the furnace last spring and explained to them what had happened. They were very eager to send out a salesman rather than someone to fix the furnace. After sitting through the sales pitch and throwing them out, I decided to get a second opinion. After reading great reviews of Gillece on Google and City Search, I decided to give them a try. John H. from Gillece was so sincere and honest and truly wanted to solve my problem for me for the least amount of out of pocket for me. His honest diagnosis of the problem which turned out to be correct saved me thousands of dollars that the other company almost had me convinced that I needed to spend. Thank you to Gillece and John H for being honest and not trying to take advantage of a scared single mother. When I do finally need to replace my furnace, I will choose Gillece for the work and request John for any work that I need in the future. more

Savior in the Snow 2/15/2010

This winter has been very trying, but thanks to Gillece, we are safe and warm. Our power went out last Friday with the big snow. We were without power until Monday, and when the power did come back on, the furnace crapped out!!! After days without heat or electricity it was very disappointing to still have no furnace. Gillece to the rescue!! Called for service at 8 PM requesting service. Techncian John showed up around 10:30 and rescued us. I didn't realize until after he had the heat back on that his truck was parked on the next street behind our house, about a 1/4 of a mile away. I would like to highly recommend this company and the heroic efforts of their employees like John that went above and beyond to help us in our time of need. I am a customer for life!! Pros: Dedicated Employees more

Rip off 1/30/2010

Dont use these guys unless you want to get ripped off on price. Excessive charging for simple repairs. Cons: excessive pricing more

$99 Sewer Cleaning a Great Value 1/25/2010

Called Gillece after horrible backup this morning when our sump-pump stopped working due to all of the rain yesterday. They set me up for a morning appointment in a four hour window. I waited until 11:00 and then they called and saifd they were running behind and could I reschedule or wait it out a little longer. I agreed to wait and by 1:00 they had a very friendly young man arrive and go straight to work. Very efficient and cleared up the problem in no time. Turns out the pump was just clogged and after he jiggled the pipe coming out of the pit the pump kicked on and immediately began pumping out the basement.. He wasn't even going to charge the $99 fee because he said that he didn't have to use his machine, but I paid him anyhow (And now I know what to do the next time this happens). Only gave them four stars because they didn't show up on time but were still ther the same day according to their guarantee. Pros: Very reasonable - friendly employees more

Got the job done the same day, and without much ado. 12/21/2009

I hired Sears to install my washer/dryer and their employees seem to have done something incorrectly because shortly afterwards, the Kohler body spray faucets in my shower started malfunctioning. more

Gillece is By Far The BEST in Town!! 12/11/2009

We have done business with many other heating and air conditioning companies over the years and were never really quite happy until we contacted Gillece plumbing and heating. They are always very prompt, friendly and extremely professional and their techs are absolutley the best in the business. Our favorite tech is Albert, he is very smart and always finds the problem and makes it right the first time. My advice is to forget the rest and call the best! Gillece plumbing and heating.? more

What kind of business are they doing? 12/5/2009

Gillece sent man out to diagnose problem for mobile home on 6-29-09. Clogged outside drain was found. Estimate given to my 83 year old mother was $8000.00. 1. Drain is on rental property and not owner's responsibility. 2. Job was done days later for cost of $1500.00. Is this a trustworthy company? Estimate cost was refunded only after numerous calls, including to local representative. Extensive advertising does not mean quality service! more

Great service on a weekend 10/31/2009

I called Gillece on a Sunday afternoon. It was my daughter?s 7th B-Day and our whole house was stopped up and the main bathroom was overflowing. I was in a panic with a whole house full of moms and kids. I called at least 10 other companies with no answer or answering services taking messages. One of the moms suggested that I ?Call Gillece? and to my surprise, the office was staffed just like it was a regular weekday. The dispatcher assured me he would have a plumber out within an hour. Steve from Gillece showed up at our door within 30 minutes and gave us what he called ?temporary relief? but what I call savior. Only charged $99 for the service. First thing Monday morning, they came back and hooked us up with a permanent fix for the problem. Will definitely call again if we have problems and recommend highly. Pros: Fast response and cheap more

Gillece free work guarantee is for real! 10/20/2009

Gillece lived up to their same day or free guarantee. We had another contractor remove 5 of our radiators over the summer to do some remodeling with new baseboards, flooring, etc. When it came time for them to reinstall them, they said that they didn't do that kind of work, and that the boiler would need to be bled and that we should call a plumber to reinstall them. We put it off all summer, and when it started to get cold over the last week, we decided to call Gillece to get the radiators reinstalled. The bad news was that they called us two times to reschedule us because they were busy and they said that they had a couple guys out with the flu. The good news is that when they finally came out to do the work, THEY DID IT FOR FREE! Absolutely zero dollars out of my pocket. They were professional in performing the work, and did the work with the same care that I would have expected if I were paying full price for the work. Everything is working great and I will highly recommend Gillece for their outstanding service and great guarantee. Pros: Free work on my boiler and radiators!! Cons: Rescheduled two times more

$99 Sewer Cleaning 10/7/2009

Great customer service, very funny guys, easy to work with.... They told me the exact problem and showed me what to do and what not to do. *Note to self: Never use Drain-O. It's bad for the drains....eats away at everything, INCLUDING the pipes, leading to larger problems and ultimately more money.* Pros: Great customer service - right on time more

Honest and up-front with my elderly parents 9/22/2009

I was called at work by my mother telling me that she had a plumber at her home telling her that she needed a new water heater. My mother and father are in their eighties and have been making some very ""questionable"" financial decisions recently. I was very relieved (and quite frankly stunned) that they called me to tell me that they were considering buying a lifetime warranted water heater from Gillece and that the plumber in their home actually suggested that they call me to make sure that they were making a good decision. Needless to say, they did not need a lifetime warranty on anything, but I was very impressed with the fact that the plumber recognized that my Mom and Dad were not at their best when it came to financial decisions and suggested to them that they include me in the decision. Thankfully I was given the opportunity to review the different options for water heater replacement and make a decision to just choose the lowest warranty option since we are planning to move Mom and Dad in with us. I don't beleive all of the negative reviews that are posted on this review website. They must be being posted by either a jealous competitor or a disgruntled employee, because my experience with this company has been completely the opposite. Gillece was not cheap, but I wouldn't trust anyone else to deal with my vulnerable elderly parents and I will highly recommend them to anyone that asks. Pros: Honest and caring company Cons: A bit expensive but worth it more

Wonderful Service - Top Notch Employees 9/5/2009

I had some plumbing problems that were easily diagnosed and fixed on the first call. Technician looked at all my plumbing and gave me a time table for bringing up my 50 year old home up to speed. There was no pressure, just helpful advice. I plan on using them gain for furnace service. Pros: Service men polite, knowledgeable and on time more
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  • Neighborhoods:

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