Good: + Always answers the phone, huge for someone like me who has dealt with people who are never there to help
+ Has all of the proper tools to do the necessary job and contacts in the area to get almost any part imaginable
+ Most importantly, has the knowledge to fix it, especially for Air-Cooled VW's. No hard sells for parts or service you may not need.
+ Was more than fair with me on price for work
+ Made great recommendations on parts, books to read and tricks of the trade. Bad: - I don't live in Columbus, so he can't be my full-time mechanic. Improvements: I just wish there were more auto mechanics like John out there. Thanks again, if you ever read this!. Other: John may look young, but from talking to him for a bit, I learned he has owned over a half-dozen Air-Cooled VW's. He took three hours to teach me about how to do my own work on it and at the same time fixed anything that was out of place. Best of all, I broke down in Alabama, gave him a call and he was able to talk me through a solution over the phone. Does your mechanic take auto emergency calls? He fixes cars and in his free time he works on his own VW bug as a hobby, a clear sign he loves his work.