Let me begin by saying that I've worked in restaurants before. I understand that sometimes, restaurants are understaffed and very busy. Having said that, Geno's service on May 25, 2008, was downright pathetic. We waited to get seated even though we saw many empty tables. When we were seated, the table next to us was complaining about how long their food was taking to come out. We waited 20 minutes for a waitress to come by and get our drink orders, before we just decided to leave. No one acknowledged us the entire time we were there. We went to Fraser's instead and had a great waitress and a great meal.
Pros: Downtown locale is nice