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General Air - 1 Reviews - 72078 Corporate Way Ste 101, Thousand Palms, CA - Plumbing Contractors Reviews - Phone (760) 340-5001

General Air

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72078 Corporate Way Ste 101
Thousand Palms, CA 92276
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(760) 340-5001
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If you are looking for a robber with a big smile and claiming excellent customer service and money back guaranteed!!!!!!!, look no more, I have the perfect candidate....General Ai...

AC repair 5/13/2012

If you are looking for a robber with a big smile and claiming excellent customer service and money back guaranteed!!!!!!!, look no more, I have the perfect candidate....General Air Conditioning of Thousand Palm located at 37117 Reserve Dr., Thousand Palm, CA 760-343-7488. Mr. Eric, from the above company, came to serve my 78- year old father-in- law’s AC. Initial charge for the visit was $ 99.00. From the minute he arrived, he was pushing him to sign a service plan for $ 159.00/year which would give him twice a year service and priority to be stripped of his social security money. Mr. Eric found out that the fuse needed to be replaced for $ 157.00. The actual cost of the fuse at Home Depot is $ 6.44 with the labor time of, no more than, two minutes. The second problem Mr. Eric found was the AC Capacitor, reading 51.8 instead of 60, which was a huge difference in reading and might cause the whole unit to collapse, stop working or many other things. To prevent all that from happening, he must pay him $ 465.00 to replace it: a cost of $ 18.97 with the labor time of five minutes. I spoke to Mr. Eric about the ripping-off his company is practicing; he claimed that he had nothing to do with the prices. I called the office and the lady said ""Oh, the price is very fair. You will need to speak to the General Manager."" Mr. General Manager was not available and he never returned my phone call. The average individual’s social security income in the US is $ 1,200.00 a month. One visit by one of the General Air Conditioning technicians to your house for a fuse and Capacitor will cost you $ 880.00 , 75% of the average income of the people in that community. General Air Conditioning is trained on how to strip you out of your cash, check or credit card with a smile. more
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