I called Toyota about the constant Error message on my CD player and they gave me an appointment time. I showed up on time and was sent to the waiting room. Wow the room was nicer than most peoples living rooms! Leather couch, beverages, a big television, magazines, etc. They came out to get me and told me that it wasn't giving them an error message and to bring it in when it was! I was less than thrilled and have just "lived" with my error message!