GN Gonzales

I wrote this review on google and I'm just simply copying the same thing because I want to emphasis how bad this place is. I want to make sure no one ever goes to this place to have the same experience I had with these people. ""HORRIBLE SERVICE. I have to agree with all these other reviews, too bad I didn't read them before I purchased my scooter earlier this year. I got a 2009 Yamaha Zuma from them at 0 miles (brand new) and I bought the scooter for the price on the tag. No bargaining apparently, since I needed it for college I purchased it. Now after a few months I start experiencing problems with the brakes right before summer break. Since I wasn't here over the summer I brought it in with my dad to get it fixed. They said that it ""should"" still be under warranty. However, three weeks later after calling them several times to check the status of the repair they say it's finally fixed (very tough to contact the service department). I go there expecting to just pick it up and bring it back to my place. Instead they say I have to pay 55 dollars because it has ""over 900 miles on it"". Like where did they get that number from? Very frustrated with them I just pay them so I can get out of the place. I relied on this scooter for transportation for school and they don't care at all! I never plan on coming back to this place and I WOULD'T RECOMMEND THIS PLACE TO ANYONE. Worst experience ever. I plan on going somewhere else to get this scooter serviced. BAD INVENTORY, BAD SERVICE, JUST HORRIBLE OVER ALL. Google forced me to give them 1 star. I wish they had an option to give negative stars. They don't deserve any stars. How they are still in business right now still boggles my mind."" more

In short, if you know what MSRP and Bluebook values are, don't waste your time here. Out of a staff of about a dozen, the only person who can help you with sales is a 60 something year old man riding on a scooter. All of the prices are ridiculously inflated so that he can ""bargain"" them down some to a price that is still gouging. Expect to pay at least $2k more than the bike is worth while being completely ignored for long stints. They obviously don't move many bikes as they still have a full stock of brand new 2004s which are still marked for the full 2006 MSRP. Pros: Good Parking Cons: Overpriced, No Service more