the buying process was great, they gave me the BEST deal possible and was very helpful in that process, but when it came to delivery I for one definitely wont buy from there just because of it. I scheduled delivery on a saturday and they gave me a time frame of noon-4, I had been at my place that entire time and never once had a knock on my door or a phone call. Turns out they put the wrong phone number in their system even though the receipt clearly shows MY number. Then they supposedly got through a locked apartment security door and came and knocked on my door, this most certainly never happened. They weren't accommodating in any way and I absolutely needed my furniture that day. Customer service and delivery = horrible. I had even called days prior to setting up my delivery with a question they needed to call me back on, at which point they received my correct number, which should have been changed in their system immediately. One very angry customer here.