My daughter was happy with the new futon and mattress she and her husband selected for their new apartment and couldn't wait for it to be delivered and set up. Unfortunately, she was at work when the movers arrived... with the FLOOR MODEL! Of course when she arrived home, later, she was devastated, The following day, the salesperson agreed that it was the wrong delivery and a swap was made to her satisfaction. The price was lower than other stores but the mistaken delivery put a sour note on an otherwise happy purchase.
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