I was referred to Frank by a friend of his; he came highly recommended for his reliability and trustworthiness. Frank always completes my repairs on time, looks over my entire vehicle each time he services it and provides recommendations without pressure. As a single female, I feel comfortable getting auto repair work done at this shop. Frank and all of his staff are friendly and respectful. And the stack of AVON books to look through while I wait helps, too :) Highly recommended.