Food is good and a step or two above Denny's and Elmers. The decor is several steps above, very nice. Prices are reasonable for what you get. However, the wait staff service ruined the experience. Once on a Sunday afternoon, we and our two guests sat talking for 45 minutes while our dirty dishes sat there in front of us. Though the restaurant was slow at the time and numerous wait staff walked by, they did not stop and inquire how we were doing or attempt to clear the dishes. No offers to refresh our beverages, no desert menu, nothing. Our server was nowhere to be found. We were embarrassed because we had recommended the place. It certainly wasn't us, we barely interacted with the server and were polite when we did.
Another time, with a larger group, it was the same type of service. It seemed like unless someone got up and physically tracked down a server, they did not seem interested in serving the table.
Here the restaurant has spent all the money on the expensive things -- location, decor, food -- and neglected one of the most important but least costly, good service with a friendly attitude.
I agree with an earlier poster, the wait staff did not seem happy. They also did not seem well-trained in table service. Too bad. We have avoided going there several times just because of these experiences.
We might give it a try again and if it's different, I'll change this review.