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Formal Elegance - 4 Reviews - 6022 Veterans Pkwy, Columbus, GA - Bridal Shops Reviews - Phone (706) 327-8806

Formal Elegance

6022 Veterans Pkwy (at We are located 2 blocks south of the Hughston Hospital on Veterans Parkway on the same side of the road.)
Columbus, GA 31909
(706) 327-8806
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Formal Elegance - Columbus, GA
Formal Elegance - Columbus, GA


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I have never before written a review for anything, but I had such a great experience with Shauna Pelley and Formal Elegance that I just had to write in. I had to order a Jim Hjel...


Judy the owner is LESS than PROFESSIONAL. We bought a dress that once we were home in light, her shop has black walls & awful lighting, now I know why...we noticed the dress was d...

HORRIBLE STAY AWAY!!!!!!!!! 8/23/2011

Judy the owner is LESS than PROFESSIONAL. We bought a dress that once we were home in light, her shop has black walls & awful lighting, now I know why...we noticed the dress was damaged. It was not a special order therefore did not apply to the NO REFUND. We returned the dress with in 3 days, that was May 2011, it is now August 2011 & just had may first phone conversation with Judy after multiple emails, visits to the shop and phone calls, where we were told she was unavailable. She will not acknowledge that the dress is damaged only taht she gave us a discount so therefore all is good. She said she returned my emails, well no you did not & you left me a voice message saying your email was not working properly. After I asserted myself she then told me that 2 of her girls wrote up an incidient report about my visit, I asked for a copy as this was the first time she had shared that with me & she refuses to provide me this proof, because it does not exist. She is not a professional, her staff are nothing more than sales girls and her ability to provide quality satifactory cusomer service is not something she cares about. I guess instead of writing a check to simply make me go away she wants to go to court, which is sad when I will galdly go away when she REFUNDS the money she owes us on a dress that was dirty and damaged and was returned with in 3-days as her receipts states. It was not a special order it was off the rack and she should know that when soemone is unhappy she should make them happy even if she loses them as a customer. STAY AWAY FROM THIS PLACE!!!!!!!!!!!!! more

Bad Experience! 5/2/2008

I ordered a dress from here and they insisted that they order my dress big well they measured me and everything. I usually wear a 14/16 in pants and she insisted on ordering me a 24, I argued but finally agreed. Well I just got my dress in the mail and it is so big the whole dress needs to be redone. Well I called Formal Elegance to inform them of this problem and they said there was nothing in this world they could do about it, my only choice was to come there and have it altered for an even more fee. No refunds, no nothing. And all the other bride maids and the bride's dress were huge too. I just wanted to inform people they get dresses huge that way you have to get it altered and they get more money. I will not every recommend this place to anyone!!!!!! more

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Formal Elegance 4/14/2006

This shop has an admirable selection of prom dress, wedding dresses, and even cocktail dresses. Gentlemen can both buy or rent tuxedos here. The store offers a layaway option. I believe this is one of the largest stores for formal attire in the area. A lot of ladies who participate in pageants,cotillions, and even military balls get their dresses here. Their service leaves something to be desired. The staff seems to become easily overwhelmed during the busy prom and cotillion season. Naturally they are quite busy with brides and bridesmaids during the spring too. The prices are acceptable. more
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Owner Message

  • Formal Elegance was established in 1989 and has grown to be the area's largest bridal and prom store. Formal Elegance strives to meet or beat competitor's prices. Formal Elegance offers a large selection and can order most dresses.

    Tuxedo Rentals Starting At Only $39.99,Tuxedo Rentals Starting At $3.95,Prom,Pageant,Orders Welcome,Mothers,Layaways/Special,Invitations,Half Price Ring Bearer Special,Free Groom's Tux Special

Additional information

  • Payments:

    Visa, Master Card