We have lived here almost three years. I get work orders completed in one or two days.Every once in while you will get rude neighbors.. all mine are very nice.My sister and her family live here also. They have the fastest on the snow removal that I've heard of. Always prompt with a answer to a question and i have received the random rose or cookie when i visit the office. We paid the pet deposit also.Most the people here are hard working families. I love it here! The staff including maintenance are great!