DON?T DO BUSINESS WITH FOOT SOLUTIONS OF SAN JOSE & PALO ALTO ? THEY RIPPED ME OFF FOR $1,500!!!! Fair warning ? stay away from these stores if you have any sense at all. After what they did to me I think they are unethical, dishonest and will screw you anyway possible. I was a Foot Solutions owner in Colorado and closed my store due to economic conditions. On December 6th, 2010, Chris Bonsall, who is the President/Manager of the Bonsall?s Shoes, i.e., two Foot Solutions stores in San Jose, one in Palo Alto and one in Morgan Hill, offered to purchase some of my equipment when I closed my store. We verbally agreed to a sales price of $2,000; when he received the equipment, he said it did not work properly. Just so you know, it worked fine in my store before I shipped it to him. He said he had to send it to the manufacturer to have it repaired. He also had to purchase a used laptop computer to operate the equipment. I suggested we reduce the price to $1,500 to compensate him for his trouble; keep in mind this is a $12,000 piece of equipment when purchased new, and $1,500 seemed like a reasonable price adjustment to me. On February 16th he e-mailed me telling he finally got the system up and running and he would start sending money; guess what, no check. After several more of my inquiries, on April 9th he e-mailed telling me that he just sent me $500 and would send more next week; guess what, no check.
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