I've been a customer of Folsom Hearing aid center for 15 years. Previously when Mavis was the owner and now that Bill Forrester is the new owner. Mavis was very service oriented and took good care of me. Now Bill is doing the job and doing a super job. He truly cares about giving you the best hearing available. If he thinks a brand hearing aid is not that good he won't sell it to you. He works to give you the best product available and goes above and beyond. He has gone to bat for me on out of warrantee hearing aids and always solves my problem. You would be hard pressed to find anybody that is better at what he does.