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Floyd Custom Cars - 20 Reviews - 1849 E 3rd St # 120, Tempe, AZ - Auto Repair & Service Reviews - Phone (480) 491-1240
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Floyd Custom Cars

1849 E 3rd St # 120
Tempe, AZ 85281
(480) 491-1240
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I had a great experience. It started when i made the appointment. The girl asked a lot of questions and actually listened to my responses about what was going on with my car. I ha...


All reviews seem positive

I love em 6/16/2011

I had a great experience. It started when i made the appointment. The girl asked a lot of questions and actually listened to my responses about what was going on with my car. I had taken my car to several shops and none of them really tried to solve my problem. While the problem hasn't been solved in one visit, the owner has made arrangements with me to monitor my issue to see if we can solve the problem. I am agreeable to this since I don't want to spend a ton of money on repairs that i don't need and the folks at Gene's are going to help see to that. more

More than good Auto Repair 6/16/2011

From the time the unit was dropped off until the service was complete, Floyd's Custom Car and Transmission handled it very professionally. more

Excellent results 6/16/2011

It's difficult today in the service industry to find a shop where dedication to customer service and pride in craftsmanship are the dominant theme. The girls and guys here though are getting it right. As a non-franchised, non-commissioned shop employees here are not financially motivated to sell any repair or service that isn't needed. Competitive pricing and accurate diagnosis are key factors in reducing the cost of automotive maintenance and repairs. I like knowing that when I drop off my car that I'll be called with a no obligation estimate that is guaranteed to fix the problem. A guarantee that also includes any part and labor. The bottom line is that I'm very pleased and intend to continue to use these folks for my automotive needs. OK, so they don't run many specials. That's fine with me because I really don't want to play that bait and switch game and I'm comfortable with the fact that regardless of the repairs I know I'll be treated fairly. Thank you more

Well done 6/16/2011

I was pleased with your quick service. I have a problem with the routine and annual sevice schedule. I drive about four thousand miles of mostly Tempe and freeway miles with an occasional long trip. I will not have thirty thousand miles until late this year. I know my car needs scheduled maintainence and want to keep my car for a long time. Can you suggest when I should schedule work? more

Great work done 6/16/2011


Good and smart technicians 6/16/2011

We just purchased a 1988 Ford F250 - original owner....great condition...and of course had to name her...Pearl...passed smog ran great....had her for 3 weeks then she wouldn't start...took her to Floyd's Custom Car and Transmission they quickly diagnosed the probelm as the Ignition Module.....after the shock of having to spend some $$$....Floyd's Custom Car and Transmission fixed our Pearl very fast and we had her home the next day....she runs perfect...and we will forever call Floyd's Custom Car and Transmission our machanic shop!!!! more

I am really happy that I got services from Floyd's boys 6/16/2011

I have a 1999 Ford Explorer (our "beater" car--my wife gets to drive the new one). It is going through its winter years, and I have spent a good deal of money, most of it at Floyd's Custom Car and Transmission, over the past few months to keep it running. My experience with them is that they give honest and accurate diagnoses, then they fix what needs to be fixed, and then your car works the way it's supposed to work. I have complete confidence in their workmanship and timeliness. Last, and surely not least, I want to lift up the excellent customer service work of Sherry, who sets the appointments, runs the estimates, stays on top of everything that goes on, and keeps the customer informed the whole way. more

Auto repair - good services 6/16/2011

I was well taken care of and back on the road as fast as was possible. While I waited, the parts arrived in front of me and were promptly put in my car. From the phone call for the tow truck to the paying of the bill - I was kept informed. than you more

Great services 6/16/2011

The mechanic folks always do a great job - let me know the estimate, call me when they know what's going on with the car, and call me promptly to let me know I can pick my car up. The provide a ride for me when I need it. They are friendly yet professional. Most importantly the work they do is reliable and I know my car is fine when they're done with it and ready to roll again. This trust is priceless to me. more

Auto Body Shop 6/16/2011

I took my 67 GTO in and explained that I needed someone to look at my electric fan that ran for 15 minutes after turning the car off, and that I needed the car the next day for a car show. The mechanics were able to fix the problem and get my car back to me in plenty of time for the show. They were very curteuos the whole time and even gave me a ride home. I know that I will be going back to them for any more work I need done. more

Auto Repair 6/16/2011

this garage is always helpful , conscientious , and their work is always reliable . the staff is friendly , and polite . i would recommend them anytime to ANYONE. more

Transmission Shop 6/16/2011

Thank you again for the excellent transmission repair service last night. We got home without any further problems. Your honesty is much appreciated! Also, thank you for your 6years of service in our military! more

Transmission repair 6/16/2011

I took my Dodge Ram D350 to your Floyd's Custom Car and Transmission transmission repair shop on 23rd street. That was the BEST customer service I have ever had. The transmission repair specialists were very helpful and the truck runs better then it ever did before. My husband says "It shifts like a Million bucks"; he is very thrilled. We were very pleased with the honesty. They fixed the transmission for $86.00 while another national company stated it needed a $1,250 rebuild. We are glad there are still honest people in the world. They were excellent. Thank you. more

Auto repair 6/16/2011

Staff, Thank you so much for the great job you did on repairing my auto transmission. I was so excited to pick my car up and take it home. I had no idea when I randomly selected your Tempe transmission repair shop from Yellow Pages that I would have such a good experience. I feel that you really understood how important my vehicle was to me. I also appreciated the friendliness, professionalism, and cooperation that you afforded me on each visit. And, even though it took me longer to retrieve my vehicle than I first thought, I did not feel pressured or slighted. I will whole-heartedly recommend your transmission repair services to anyone in Tempe who is in the Market for a new or rebuilt transmission. And, I will be sure to bring my car in for my 15-day check up to ensure it continues to perform as well as a 1986 MR2 can. Again Thanks to you and your team of transmission professionals. more

Auto Body Shop Tempe AZ 6/16/2011

I am a repeat customer of Floyd's Custom Car and Transmission Transmission and always appreciate your professionalism, exceptional automotive technicians and business ethics - Floyd's Custom Car and Transmission truly offers a superior product and customer service. I hope I don't have to have another transmission replaced, but if I do I will continue to be a very happy repeat customer! more

Auto Repair Shop Tempe AZ 6/16/2011

You guys are the best! Our 2002 Explorer is running absolutely flawless after the transmission flush, filter and fluid replacement you performed for us Tuesday. The way the transmission was behaving before we brought it to you...I really thought this was going to be an expensive venture. $188 later, the truck drives like new once again! Awesome shop, great staff...what more could a customer ask for? I've shared my Floyd's Custom Car and Transmission experience with my family, friends, coworkers, everyone I know. You guys are the BEST!! Thank you Floyd's Custom Car and Transmission! more

Transmission Shop Tempe AZ 6/16/2011

I wanted to tell you about my recent experience at Floyd's Custom Car and Transmission. I was having trouble with my Ford Explorer and someone driving with me thought it might be my transmission. I went the Floyd's Custom Car and Transmission shop in Tempe where I left my car there for the whole day. The manager, called me later that day to tell me they went through my whole transmission, test drove it two times, and could find nothing wrong with it. They then performed another test on my tires and told me that is where the problem was. Something in my transfer case was kicking on and off because of that tire problem. They could have told me anything and I would have believed them. It would have been easy for them to adjust my tires and told me that it was a transmission problem. But they chose to take the high road and do the right thing. When I do have a transmission problem, or anyone I know has one, Guess where I will go, Floyd's Custom Car and Transmission. I thought you would like to know. more

Transmission repair Tempe AZ 6/16/2011

To all the employees of the Floyd's Custom Car and Transmission, Thank you for replacing the transmission in our family's van. We are enjoying our van very much and can not imagine being without it. Floyd's Custom Car and Transmission offers the best transmission repair in Tempe. more

Auto repair Tempe AZ 6/16/2011

When you're dealing with a vehicle that's going to carry you from home to work and that's going to carry your children around... quality becomes more the critical factor. Does Floyd's Custom Car and Transmission in Tempe stand behind their work, do they treat you fairly, and are their transmission technicians pleasant to deal with? They were all those things... they were really all those things! more

Great service 5/5/2011

Awesome shop, great staff...what more could a customer ask for? I've shared my Floyd's Custom Car and Transmission experience with my family, friends, coworkers, everyone I know. You guys are the BEST!! Thank you Floyd's Custom Car and Transmission. more
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