On my birthday a couple of years ago, my boyfriend ordered a bouquet delivered. They were not delivered until the next day, much to his dismay. When they did arrive, they looked more like a funeral spray than a birthday arrangement. He had requested colors and some specific exotic flowers be include but had not been specific about the method of arrangement. The flowers were of good quality, but the service is a little iffy. They have a good deal on dozen roses if you don't need them delivered.
PROS: Some good deals
CONS: Hit or miss service