Second time I have bought flowers from them online. The first time was fine, everything was delivered properly. The second time however, I spent an extra 10$ for them to deliver what it said on their website was a box of chocolates. Well, instead of the Russell Stover or something, I had imagined, they sent over (after forgetting the first time) a plastic baggie of miniature hershey's bars. When my mother called to tell them what had happened, they insisted that the chocolates were indeed 10$ worth, and that their false advertising was not false, and was also not their fault. Come on Edith, I expected more, I am already paying $$ to get your flowers delivered across the country!