I am still absolutely appalled by the unethical and ILLEGAL business practices First Nursing Academy believes is perfectly fine! I enrolled in a CNA course at FNA and paid the tuition up front. I withdrew from the program before the course began, per FNA's withdraw policy, and was told I would receive my full refund, minus a processing fee. The Director, M.A., advised it'd take up to 30 days to receive the refund due to an out-of-state accounting firm handling the refunds. I agreed to that and we moved on. That was in May/June of 2014.
Fast forward to the fall of 2015... No refund and my attempts to speak with M.A. were ignored each and every time. I then received a letter from FNA's Business Office Manager, J.S., who stated I could receive my full refund in monthly installments or use it toward the tuition of one of their courses. I chose the monthly installments. I was advised via email that I'd receive my first installment after October 31, 2015. (From what I understand, J.S. no longer works at FNA.)
I'm now typing this review on January 10, 2016 and I have never seen a dime of my promised refund. From what I gather in several reviews on this page, it seems to be a standard of M.A. to run this "nursing program" in an unethical and illegal manner!