Manager was rude and resorted to bullying and name-calling tactics when trying to obtain refund which was more about a complaint about not responding to requests until Better Business Bureau forced him to. He scared away customers and does not know how to resolve differences amicably. Several customers witnessed him treat another customer rudely, yelling at them through his door. Do not use 1st Avenue Laundromat--you will regret it if something goes wrong, or contact the BBB to let them know of how you've been treated. Poor business rating due to unprofessional behavior.
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