I had been a long time customer of Firestone and I regret it completely. I brought my one year old car in for an inspection and tire rotation. They told me my tires were "almost bald", measuring at 4 and 6, and that something must be really wrong with my alignment. That sounded fishy for a new car, so I refused the alignment and brought my car over to Sears for a free alignment check. Sears said my alignment was fine and told me my tires were all 10s with no wear. I was shocked and told them what Firestone had said. They were equally shocked and confirmed that Firestone was clearly trying to rip me off. I am appalled and will definitely be sharing this story on every review platform I can find. Shame on Firestone.